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Plan Elements, Inc. (“Plan Elements”) has created this privacy statement
("Statement") in order to demonstrate our commitment to customer privacy.
Privacy on the Plan Elements web sites (the "Sites") is of great importance
to us. Because we gather important information from our visitors and customers,
we have established this Statement as a means to communicate our information gathering
and dissemination practices. We reserve the right to change this Statement and will
provide notification of the change at least thirty (30) business days prior to the
change taking effect.
Collected Information:
We require customers who register to use the services offered on our Sites (collectively,
the "Service") to give us contact information, which may include information
such as their name, company name, address, phone number, and e-mail address, and
financial qualification and billing information, such as billing name and address,
credit card number, and the number of users within the organization that will be
using the Service. At the time you express interest in obtaining additional information,
or when you register for the Service, we may also ask for additional personal information,
such as title, department name, fax number, or additional company information, such
as annual revenues or number of employees. Customers can opt out of providing this
additional information by not entering it when asked. Customers can update or remove
their personal information at any time by contacting us at
privacy@planelements.com, or, for registered users, by
logging into the Service and accessing the “My Account” section of our
Service.
Plan Elements uses the information that we collect to set up the Service for individuals
and their organizations. We may also use the information to contact customers to
further discuss customer interest in our company, the Service that we provide, and
to send information regarding our company or partners, such as promotions and events.
Customers may be invited to receive an email newsletter by providing an email address.
Customer email addresses and any personal customer information will not be distributed
or shared with third parties. Customers can opt out of being contacted by us, or
receiving such information from us, at any time by sending an email to
privacy@planelements.com. Separately, customers are also
asked to provide an email address when registering for the Service, in order to
receive a username and password. We may also email information regarding updates
to the Service or company. Again, email will not be distributed or shared and customers
can opt out of receiving any communication by emailing
privacy@planelements.com or at the time any customer registers
for the Service.
Except as we explicitly state at the time we request information, or as may be provided
for or permitted under your Plan Elements Service Agreement (or other similar agreement
with Plan Elements), we do not disclose to third parties the information provided.
All financial and billing information that we collect through the Sites is used
solely to check the qualifications of prospective customers and to bill for or provide
the Service. This billing information is not used by Plan Elements for marketing
or promotional purposes. Plan Elements uses a third-party intermediary to manage
the credit card processing. This intermediary is solely a link in the distribution
chain, and is not permitted to store, retain, or use the information provided, except
for the sole purpose of credit card processing. Other third parties, such as content
providers, may provide content on the Sites but they are not permitted to collect
any information nor does Plan Elements share user information with these parties.
Customers of the Service will be using the Sites to host data and information ("Data").
Plan Elements will not review, share, distribute, print, or reference any such Data
except as provided or permitted in your Plan Elements Service Agreement (or other
similar agreement with Plan Elements), or as may be required by law. Individual
records may at times be viewed or accessed only for the purpose of resolving a problem,
support issue, or suspected violation of an existing agreement, or as may be required
by law. Of course, customers are responsible for maintaining the confidentiality
and security of their user registration and password.
Plan Elements may also collect certain information from visitors to and customers
of the Site, such as Internet addresses. This information is logged to help diagnose
technical problems, and to administer our Site in order to constantly improve the
quality of the Service. We may also track and analyze non-identifying and aggregate
usage and volume statistical information from our visitors and customers and provide
such information to third parties.
If a user elects to use our referral service for informing a friend about our site,
we ask them for the friend's name and email address. Plan Elements will automatically
send the friend an email inviting them to visit the site.
Cookies:
When you interact with the Plan Elements Sites we strive to make that experience
easy and meaningful. When you come to our Sites, our Web server sends a cookie to
your computer. Cookies are files that Web browsers place on a computer's hard drive
and are used to tell us whether customers and visitors have visited the Sites previously.
Standing alone, cookies do not identify you personally. They merely recognize your
browser. Unless you choose to identify yourself to Plan Elements, for example by
responding to a promotional offer or registering as a customer, you remain anonymous
to Plan Elements. Cookies come in two flavors: session and persistent-based. Session
cookies exist only during an online session. They disappear from your computer when
you close your browser software or turn off your computer. Persistent cookies remain
on your computer after you've closed your browser or turned off your computer. They
include such information as a unique identifier for your browser.
Plan Elements uses session cookies containing encrypted information to allow the
system to uniquely identify you while you are logged in. This information allows
Plan Elements to process your online transactions and requests. Session cookies
help us make sure you are who you say you are after you've logged in and are required
in order to use the Plan Elements web-based application. Plan Elements uses persistent
cookies, that only Plan Elements can read and use, to identify the fact that you
are a Plan Elements customer or prior Plan Elements website visitor (whatever the
case may be). We are especially careful about the security and confidentiality of
the information stored in persistent cookies. For example, we do not store account
numbers or passwords in persistent cookies. Users who disable their Web browsers'
ability to accept cookies will be able to browse our Sites.
Third Party Cookies:
We may from time to time engage third parties to track and analyze non-personally
identifiable usage and volume statistical information from visitors to our website
to help us administer our website and improve its quality. Such third parties may
use cookies to help track visitor behavior. Such cookies will not be used to associate
individual website visitors to any personally identifiable information. All data
collected by such third parties on behalf of Plan Elements is used only to provide
us with information on site usage and is not shared with any other third parties.
Third-Party Sites:
The Site contains links to other web sites. Plan Elements is not responsible for
the privacy practices or the content of these other web sites. Customers and visitors
will need to check the policy statement of these others web sites to understand
their policies. Customers and visitors who access a linked site may be disclosing
their private information. It is the responsibility of the user to keep such information
private and confidential.
Security:
Our Site has security measures in place to help protect against the loss, misuse,
and alteration of the Data under our control. When our Site is accessed using Netscape
Navigator, or Microsoft Internet Explorer versions 5.5 or higher, Secure Socket
Layer (SSL) technology protects information using both server authentication and
data encryption to help ensure that Data is safe, secure, and available only to
you. Plan Elements also implements an advanced security method based on dynamic
data and encoded session identifications, and hosts the Site in a secure server
environment that uses a firewall and other advanced technology to prevent interference
or access from outside intruders. Finally, Plan Elements provides unique user names
and passwords that must be entered each time a customer logs on. These safeguards
help prevent unauthorized access, maintain data accuracy, and ensure the appropriate
use of Data.
Opt-Out Policy:
Plan Elements offers its visitors and customers a means to choose how we may use
information provided. If, at any time after registering for information or ordering
the Service, you change your mind about receiving information from us or about sharing
your information with third parties, send us a request specifying your new choice.
Simply send your request to privacy@planelements.com.
Correcting & Updating Your Information:
If customers need to update or change registration information or a user profile
they may do so by visiting the “My Account” section of our Site or by
emailing support@planelements.com.
Plan Elements will respond to your correction or update request within at most 30
days from the date of receipt of your request.
Additional Information:
Questions regarding this Statement or the practices of the Plan Elements Sites should
be directed to Plan Elements by e-mailing such questions to
privacy@planelements.com
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